So I have a scenario where the prospective tenant asked about using reposit. I advised that it would be done at the point where a deposit is requested.
In this case a guarantor has been added but their affordability does not cover full rent amount. I was happy with this and the warnings on the screens said I was not eligible for Rent Guarantee which I was not going to use.
They then went ahead and signed but on choosing reposit they were denied the service and the guarantor did not cover the full rent amount.
So my question is what is the best way to add an extra Guarantor to the contract without having to cancel and start again and pay all the referencing fees again.