Is there a risk as a landlord calling prospective tenants when screening? Openrent seems to have all sorts of disclaimers (and I appreciate the need to be GDPR compliant). After from a tenant being able to call outside the usual business hours, what would be the risk to me as a landlord?
Thanks
unless you hide your number, then you risk it being abused. My first screening msg asks them to call me. If they don’t, they go no further. I’m happy with my LL number being out there because it’s dedicated to my LL business, not my personal number (dual sim phone).
Can’t see any other issues.
I much prefer to call applicants as soon as I receive an enquiry. Now that tenants are discouraged from putting their phone number that’s not possible and I think it wastes more time for both parties.
Erm well you aren’t their landlord till they and you have agreed and signed a tenancy agreement.
Letting agents routinely call potential tenants who they know are looking for a certain sort of property when they have one available you are just doing the same. But personally would arrange a suitable time for a call by message and indicate what I’d want to discuss not cold call which doesn’t give people time to prepare and may not work if they work different schedules to you.
Risks- they may then have your tel so may call you 247 when repairs etc needed ; or anyone unsuccessful can call to ask why; or you may have more of a connection with them than you want (if you want to be v hands off and others will manage your property)
Gdpr risks - you can cover these by registering with ICO and issuing a privacy notice (as part of docs issued at start of tenancy)
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