# Can’t Reply to Landlord After They Confirmed Viewing — Chat Won’t Send Messages

**URL:** <https://community.openrent.co.uk/t/can-t-reply-to-landlord-after-they-confirmed-viewing-chat-won-t-send-messages/87878>\
**Category:** OpenRent Chat\
**Created:** [1 December 2025 14:32 UTC](https://community.openrent.co.uk/t/can-t-reply-to-landlord-after-they-confirmed-viewing-chat-won-t-send-messages/87878 "2025-12-01T14:32:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Tony51](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/tony51/32/24916_2.png) [@Tony51](https://community.openrent.co.uk/u/Tony51)\
**Post date:** [1 December 2025 14:32 UTC](https://community.openrent.co.uk/t/can-t-reply-to-landlord-after-they-confirmed-viewing-chat-won-t-send-messages/87878/1 "2025-12-01T14:32:50Z")

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Hi everyone,  
I’m having an issue with the OpenRent messaging system.

I requested a viewing and the landlord replied, however..

But when I try to reply and confirm, the message won’t send — the send button does nothing. The page still says “Waiting for landlord to confirm viewing” even though he already did.

Has anyone experienced this before? How do I get the chat to unlock so I can reply?

Thanks,  
Tony

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**Author:** ![mod\_harry](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/mod_harry/32/28990_2.png) [@mod\_harry](https://community.openrent.co.uk/u/mod_harry)\
**Post date:** [1 December 2025 14:37 UTC](https://community.openrent.co.uk/t/can-t-reply-to-landlord-after-they-confirmed-viewing-chat-won-t-send-messages/87878/2 "2025-12-01T14:37:27Z")

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Hi @Tony51

This issue should be resolved now, thank you for your patience.

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**Author:** ![system](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/system/32/11_2.png) [@system](https://community.openrent.co.uk/u/system)\
**Post date:** [1 March 2026 15:09 UTC](https://community.openrent.co.uk/t/can-t-reply-to-landlord-after-they-confirmed-viewing-chat-won-t-send-messages/87878/5 "2026-03-01T15:09:56Z")

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