OpenRent Community

Complaints Procedure

What is your complaints procedure and where can this be found?

What was the point in putting a deposit on a property ?

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What is the Complaints Procedure and where can this be found?
My property has been on hold now due to unresponsive tenants and not once has anyone from Open Rent called me to resolve the issue.
Am still waiting whilst my property remains unrented and unmarketed for almost two weeks.