# Damage to sliding door frame - who pays?

**URL:** <https://community.openrent.co.uk/t/damage-to-sliding-door-frame-who-pays/20058>\
**Category:** Repairs & Maintenance\
**Created:** [15 February 2021 06:48 UTC](https://community.openrent.co.uk/t/damage-to-sliding-door-frame-who-pays/20058 "2021-02-15T06:48:15Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![EMT](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/emt/32/515_2.png) [@EMT](https://community.openrent.co.uk/u/EMT)\
**Post date:** [15 February 2021 06:48 UTC](https://community.openrent.co.uk/t/damage-to-sliding-door-frame-who-pays/20058/1 "2021-02-15T06:48:15Z")

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Hi there - looking for some advice on who pays to repair an external crack to a sliding door frame. These are careful, not negligent tenants, and this is accidental damage (although they don’t know how it happened). Unsure what is a fair expectation in these circumstances in terms of repair costs? Thanks!

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**Author:** ![A\_Z](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/a_z/32/450_2.png) [@A\_Z](https://community.openrent.co.uk/u/A_Z)\
**Post date:** [15 February 2021 12:54 UTC](https://community.openrent.co.uk/t/damage-to-sliding-door-frame-who-pays/20058/2 "2021-02-15T12:54:22Z")

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The deposit is for accidental damage.  
How old is it?  
Have you had other tenants?  
Unless it is a manufacturing fault in that case it’s your responsibility  
You could go halves with them

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**Author:** ![EMT](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/emt/32/515_2.png) [@EMT](https://community.openrent.co.uk/u/EMT)\
**Post date:** [15 February 2021 14:29 UTC](https://community.openrent.co.uk/t/damage-to-sliding-door-frame-who-pays/20058/3 "2021-02-15T14:29:28Z")

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Thanks…

Flat is 6 years old, we have lived there, and have had one other tenant, prior to this one. Don’t think its a defect/manufacturing fault, but rather a result of closing the sliding door too hard/incorrectly.

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**Author:** ![A\_Z](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/a_z/32/450_2.png) [@A\_Z](https://community.openrent.co.uk/u/A_Z)\
**Post date:** [15 February 2021 14:41 UTC](https://community.openrent.co.uk/t/damage-to-sliding-door-frame-who-pays/20058/4 "2021-02-15T14:41:59Z")

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Then if it’s an accident you can deduct from deposit or go halves with them

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**Author:** ![EMT](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/emt/32/515_2.png) [@EMT](https://community.openrent.co.uk/u/EMT)\
**Post date:** [15 February 2021 15:20 UTC](https://community.openrent.co.uk/t/damage-to-sliding-door-frame-who-pays/20058/5 "2021-02-15T15:20:11Z")

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Super helpful to have an outside perspective on what seems fair. Thanks!

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**Author:** ![Colin3](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/colin3/32/450_2.png) [@Colin3](https://community.openrent.co.uk/u/Colin3)\
**Post date:** [15 February 2021 16:57 UTC](https://community.openrent.co.uk/t/damage-to-sliding-door-frame-who-pays/20058/6 "2021-02-15T16:57:52Z")

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sliding doors can close with a wack., check stopper is still in place, friction will slow it down. I would go halves

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**Author:** ![system](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/system/32/11_2.png) [@system](https://community.openrent.co.uk/u/system)\
**Post date:** [16 August 2024 21:06 UTC](https://community.openrent.co.uk/t/damage-to-sliding-door-frame-who-pays/20058/7 "2024-08-16T21:06:48Z")

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