I have let my house through a new AST via open rent to the same tenants that are living there for the past 15 months. Previously it was managed by a high street letting agent who were not very helpful in the first place and therefore I gave them 6 months notice back in June last year.
The high street agents are now not returning the deposit to the tenants and they are only willing to transfer the deposit only to another deposit scheme and want proof/certificate of deposit.
However with open rent and the new AST, the tenants had to put a deposit to create a certificate which would mean that there would be two deposits for the same house from the same tenants essentially. Is there any way around this at all?
Any help would be appreciated.