Every bank is tagging openrent account details as scam. Has anybody made payment into the company's account recently?

[Hammed1]

Why is my tenant having issues to make payment into the account details provided by open rent? Every bank is blocking the payment. Is it possible for me to receive rent and deposit directly into my account without openrent involvement?

[David240]

@Hammed1

Ask OR support. Click ‘Support’ at bottom of OR page

@mod_harry or @mod_emma may be able to help.

More likely tenant not entering details correctly tho.

Best

[Hammed1]

They entered the details correctly. I even tried to make the payment myself, same issue.

[David240]

@Hammed1 but they managed to pay holding deposit?

Has been raised before see this thread

Bank warning for open rent bank details scam

Hi.I need some help maybe someone have the same problem like my.I sign my contract recently and I payd 1 week deposit by now I need to pay the rest of deposit and one month rent.I try to pay by UK bank transfer but my bank stop my payment, the reason was short code provided by open rent is registered like a scam in my bank system. So anyone have the same problem?

Also

Tenants BarclaysBank not able to transfer to Open Rent /Deposit?

Met tenant last weekend and we exchanged contracts with the moving date on 01 November. The first part of the rent was paid and now is required to pay full Deposit and rest of the first payment of the Rent. For security reasons, however, Barclays Bank does not allow him to transfer the rest of the money flagging Open Rent Bank as Fraud. He even went directly to the bank to make a transfer only to learn this afternoon that not only transactions did not happen but the account was blocked. Not …

Maybe @George can help

Perhaps try a part payment of £5, ignore automatic warnings and see if it goes through (wait a couple of working days and see if shows on manage tenancy page ) ? Or speak to your bank once OR support confirm the bank details are correct?

Best