# External referencing **URL:** \ **Category:** OpenRent Chat\ **Created:** [27 November 2023 11:09 UTC](https://community.openrent.co.uk/t/external-referencing/57976 "2023-11-27T11:09:08Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Daz](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/daz/32/7122_2.png) [@Daz](https://community.openrent.co.uk/u/Daz)\ **Post date:** [27 November 2023 11:17 UTC](https://community.openrent.co.uk/t/external-referencing/57976/2 "2023-11-27T11:17:51Z")
@Sherry2 - I have replied to your first post here (this topic will be closed as it’s a duplicate): > [@How does holding deposit on OR work if not using their referencing?](https://community.openrent.co.uk/t/how-does-holding-deposit-on-or-work-if-not-using-their-referencing/57888/5): > > Yes - it looks like that was 4 years ago. We’ve changed the referencing process significantly since then! I’m not sure what issue you exactly ran into 4 years ago, but I can assure you our processes are totally different now (and we no longer use the provider you had at the time). > Why isn’t there an option for external referencing being done or any help or info regarding how to proceed? It’s quite annoying as I feel I’m being forced to use your referencing We certainly don’t force anyone to use our referencing service, and I’ve linked you to public guidance explaining what to do in your situation, as well as responded with specific options for you. --- _[View the full topic](https://community.openrent.co.uk/t/external-referencing/57976)._