# Gas Safety Service **URL:** \ **Category:** Legal\ **Created:** [23 December 2020 11:54 UTC](https://community.openrent.co.uk/t/gas-safety-service/18614 "2020-12-23T11:54:40Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![B118](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/b118/32/450_2.png) [@B118](https://community.openrent.co.uk/u/B118)\ **Post date:** [23 December 2020 11:54 UTC](https://community.openrent.co.uk/t/gas-safety-service/18614/1 "2020-12-23T11:54:40Z")
Dear Landlord Community, I just wanted to share my experience of using Open Rent gas safety service. I had pay upfront to book for an engineer to come round last Thursday (18th Dec) . I successfully passed, I am however still waiting for Open Rent to email me my certificate! My tenants move in on 27th Dec. I need to supply the tenants a valid certificate or I will be breaking the law. Open Rent’s gas safety team have been unavailable to speak since 20th December and are now on holiday until Jan 2021! It is unlikely I will now be able to book another gas safety engineer before 27th Dec. I will also be out-of pocket if I find another engineer as Open Rent take ALL YOUR MONEY UPFRONT. Most other companies I have used in the past, take money after they have done the gas safety check. I am now regretting using Open Rent to do my gas safety check . Any suggestions? Best wishes B ---
**Author:** ![Colin3](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/colin3/32/450_2.png) [@Colin3](https://community.openrent.co.uk/u/Colin3)\ **Post date:** [23 December 2020 11:57 UTC](https://community.openrent.co.uk/t/gas-safety-service/18614/2 "2020-12-23T11:57:51Z")
i use my own guy He writes the cert out at the job .I pay him .Job done ---
**Author:** ![system](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/system/32/11_2.png) [@system](https://community.openrent.co.uk/u/system)\ **Post date:** [16 August 2024 01:50 UTC](https://community.openrent.co.uk/t/gas-safety-service/18614/3 "2024-08-16T01:50:30Z")