# How long until OpenRent receives tenant's full deposit and first month's rent? **URL:** \ **Category:** Tenant Discussion\ **Created:** [22 February 2021 10:25 UTC](https://community.openrent.co.uk/t/how-long-until-openrent-receives-tenants-full-deposit-and-first-months-rent/20264 "2021-02-22T10:25:06Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Vittoria](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/vittoria/32/6743_2.png) [@Vittoria](https://community.openrent.co.uk/u/Vittoria)\ **Post date:** [22 February 2021 10:25 UTC](https://community.openrent.co.uk/t/how-long-until-openrent-receives-tenants-full-deposit-and-first-months-rent/20264/1 "2021-02-22T10:25:06Z")
After signing the contract, I have paid the full deposit and one month’s rent via bank transfer (approx. 30 minutes ago). The money has left my account but I have received no confirmation from OpenRent, not via email nor on my dashboard, and neither has my landlord. On my OpenRent dashboard, it still says “awaiting full deposit and rent”. I have checked the transfer details and they are correct. Is this normal? How long do I have to wait until this shows up on my dashboard/get a confirmation email from OpenRent? EDIT: I received confirmation from OpenRent after 1 hour of making the bank transfer. ---
**Author:** ![A\_Z](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/a_z/32/450_2.png) [@A\_Z](https://community.openrent.co.uk/u/A_Z)\ **Post date:** [22 February 2021 10:39 UTC](https://community.openrent.co.uk/t/how-long-until-openrent-receives-tenants-full-deposit-and-first-months-rent/20264/2 "2021-02-22T10:39:40Z")
email openrent and ask them ---
**Author:** ![Vittoria](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/vittoria/32/6743_2.png) [@Vittoria](https://community.openrent.co.uk/u/Vittoria)\ **Post date:** [22 February 2021 10:43 UTC](https://community.openrent.co.uk/t/how-long-until-openrent-receives-tenants-full-deposit-and-first-months-rent/20264/3 "2021-02-22T10:43:37Z")
I did already but they say they will get back to me in 24 hours. If for whatever reason I have to revert the transfer that might be too late. ---
**Author:** ![A\_Z](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/a_z/32/450_2.png) [@A\_Z](https://community.openrent.co.uk/u/A_Z)\ **Post date:** [22 February 2021 10:48 UTC](https://community.openrent.co.uk/t/how-long-until-openrent-receives-tenants-full-deposit-and-first-months-rent/20264/4 "2021-02-22T10:48:38Z")
> **[FAQs | OpenRent](https://www.openrent.co.uk/faq#i-have-more-questions)** Why do you need to revert the transfer ---
**Author:** ![Vittoria](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/vittoria/32/6743_2.png) [@Vittoria](https://community.openrent.co.uk/u/Vittoria)\ **Post date:** [22 February 2021 10:53 UTC](https://community.openrent.co.uk/t/how-long-until-openrent-receives-tenants-full-deposit-and-first-months-rent/20264/5 "2021-02-22T10:53:22Z")
In case something went wrong and OpenRent doesn’t receive it. ---
**Author:** ![A\_Z](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/a_z/32/450_2.png) [@A\_Z](https://community.openrent.co.uk/u/A_Z)\ **Post date:** [22 February 2021 11:06 UTC](https://community.openrent.co.uk/t/how-long-until-openrent-receives-tenants-full-deposit-and-first-months-rent/20264/6 "2021-02-22T11:06:56Z")
Just be patient If it transferred from your bank you have evidence it was paid ---
**Author:** ![Shamjeer](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/shamjeer/32/450_2.png) [@Shamjeer](https://community.openrent.co.uk/u/Shamjeer)\ **Post date:** [25 February 2021 11:01 UTC](https://community.openrent.co.uk/t/how-long-until-openrent-receives-tenants-full-deposit-and-first-months-rent/20264/7 "2021-02-25T11:01:36Z")
Hello- I am trying to put down a holding deposit and the only option I am getting is to use a UK Debit card. There is not option of bank transfer. Since I opened my bank account only this week, the debit cards are still in the mail. Is there no other way to post holding deposit if I do not have a UK Debit card? ---
**Author:** ![Vittoria](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/vittoria/32/6743_2.png) [@Vittoria](https://community.openrent.co.uk/u/Vittoria)\ **Post date:** [25 February 2021 12:33 UTC](https://community.openrent.co.uk/t/how-long-until-openrent-receives-tenants-full-deposit-and-first-months-rent/20264/8 "2021-02-25T12:33:34Z")
You should be able to see OpenRent’s banking details and reference number for your deposit transaction. You can make a bank transfer directly from your banking app using those details. ---
**Author:** ![system](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/system/32/11_2.png) [@system](https://community.openrent.co.uk/u/system)\ **Post date:** [9 August 2022 12:50 UTC](https://community.openrent.co.uk/t/how-long-until-openrent-receives-tenants-full-deposit-and-first-months-rent/20264/9 "2022-08-09T12:50:29Z")