# How to confirm tenant received X documents **URL:** \ **Category:** Landlord Discussion\ **Created:** [2 October 2024 09:46 UTC](https://community.openrent.co.uk/t/how-to-confirm-tenant-received-x-documents/72415 "2024-10-02T09:46:11Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Altacc](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/altacc/32/17411_2.png) [@Altacc](https://community.openrent.co.uk/u/Altacc)\ **Post date:** [2 October 2024 09:46 UTC](https://community.openrent.co.uk/t/how-to-confirm-tenant-received-x-documents/72415/1 "2024-10-02T09:46:11Z")
Hello all, just had a quick question about how to get the tenant to confirm that they’ve received documents such as right to rent, epc, gas cert, etc. Is there a template that can be given to the tenant to sign or can I just informally type it up on a word document and get them to sign it to hold it as proof? Thank you ---
**Author:** ![Karl11](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/karl11/32/35316_2.png) [@Karl11](https://community.openrent.co.uk/u/Karl11)\ **Post date:** [2 October 2024 09:59 UTC](https://community.openrent.co.uk/t/how-to-confirm-tenant-received-x-documents/72415/2 "2024-10-02T09:59:27Z")
If you use Openrent RentNow, you can upload documents, and receive an email proof/ confirmation they have been served. If not, a signature will be fine, or if allowed in your AST you could serve by email. you can also get recorded email services such as Rmail which provide prove of email delivery. ---
**Author:** ![tatemono](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/tatemono/32/19789_2.png) [@tatemono](https://community.openrent.co.uk/u/tatemono)\ **Post date:** [2 October 2024 10:41 UTC](https://community.openrent.co.uk/t/how-to-confirm-tenant-received-x-documents/72415/3 "2024-10-02T10:41:54Z")
> [@Altacc](#): > > type it up on a word document and get them to sign it to hold it as proof? that’s what I do at check in. For stuff while tenancy is live, my AST allows serving of notices by email so I email with an attachment and ask them to reply to say that they’ve received it. I label emails per tenancy in gmail so I can quickly find it again should I need it. ---
**Author:** ![David122](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/david122/32/1449_2.png) [@David122](https://community.openrent.co.uk/u/David122)\ **Post date:** [2 October 2024 15:36 UTC](https://community.openrent.co.uk/t/how-to-confirm-tenant-received-x-documents/72415/4 "2024-10-02T15:36:12Z")
Make sure you spell out the full title of each document on the signature sheet and leave space alongside each for the tenant to sign and date. ---
**Author:** ![A\_Z](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/a_z/32/450_2.png) [@A\_Z](https://community.openrent.co.uk/u/A_Z)\ **Post date:** [2 October 2024 16:41 UTC](https://community.openrent.co.uk/t/how-to-confirm-tenant-received-x-documents/72415/5 "2024-10-02T16:41:12Z")
You can add it in a clause that confirms they received the listed documents in advance of contract commencing It’s in one of the ombudsman boiler plate contracts ---
**Author:** ![system](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/system/32/11_2.png) [@system](https://community.openrent.co.uk/u/system)\ **Post date:** [31 December 2024 16:41 UTC](https://community.openrent.co.uk/t/how-to-confirm-tenant-received-x-documents/72415/6 "2024-12-31T16:41:40Z")
Closed on 31 December 2024 16:41 UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.