# How to contact Openrent **URL:** \ **Category:** OpenRent Chat\ **Created:** [26 October 2021 10:04 UTC](https://community.openrent.co.uk/t/how-to-contact-openrent/27749 "2021-10-26T10:04:47Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Steve8](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/steve8/32/515_2.png) [@Steve8](https://community.openrent.co.uk/u/Steve8)\ **Post date:** [26 October 2021 10:04 UTC](https://community.openrent.co.uk/t/how-to-contact-openrent/27749/1 "2021-10-26T10:04:47Z")
Have been a happy landlord until now… then in two days a flurry of 6 emails that essentially summarised as “we have booked you a gas safety check and confirmed it for 1st Nov, and charged you”. Except they had not confirmed a thing - with me or the tenant. Messages to the ‘chat’ within the booking go unanswered, and the profile of the selected gas engineer is a first name and (upside down?!) picture -so no way to contact direct. I dont’ want the tenant messed around, and I certainly don’t want to pay fees for missed ‘appointments’. A message on the Openrent ‘Help’ chat similarly has gone unanswered. Anyone have a proper email address or phone number ? ---
**Author:** ![Dr\_Frances](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/dr_frances/32/5661_2.png) [@Dr\_Frances](https://community.openrent.co.uk/u/Dr_Frances)\ **Post date:** [27 October 2021 05:31 UTC](https://community.openrent.co.uk/t/how-to-contact-openrent/27749/2 "2021-10-27T05:31:39Z")
Hi. Am having the same problem. I’m a prospective tenant and h as ve found 3 suitable properties. I cant find any contact email or phone number for them… I know this is no help to you but if u find out how to contact them PLEASE let me know. Ta ---
**Author:** ![system](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/system/32/11_2.png) [@system](https://community.openrent.co.uk/u/system)\ **Post date:** [9 August 2022 12:49 UTC](https://community.openrent.co.uk/t/how-to-contact-openrent/27749/3 "2022-08-09T12:49:46Z")