# Lost all my details from open rent, have a tenet but nothing on my dashboard?

**URL:** <https://community.openrent.co.uk/t/lost-all-my-details-from-open-rent-have-a-tenet-but-nothing-on-my-dashboard/82894>\
**Category:** Landlord Discussion\
**Created:** [28 May 2025 16:06 UTC](https://community.openrent.co.uk/t/lost-all-my-details-from-open-rent-have-a-tenet-but-nothing-on-my-dashboard/82894 "2025-05-28T16:06:08Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Ian33](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/ian33/32/25135_2.png) [@Ian33](https://community.openrent.co.uk/u/Ian33)\
**Post date:** [28 May 2025 16:06 UTC](https://community.openrent.co.uk/t/lost-all-my-details-from-open-rent-have-a-tenet-but-nothing-on-my-dashboard/82894/1 "2025-05-28T16:06:08Z")

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Have just renewed my lease with my tenents for another year via open rent, now when I log in. They don’t exist nor the property. Emailed open rent three times now, nothing.

Any advice???

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**Author:** ![Karl11](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/karl11/32/35316_2.png) [@Karl11](https://community.openrent.co.uk/u/Karl11)\
**Post date:** [28 May 2025 16:11 UTC](https://community.openrent.co.uk/t/lost-all-my-details-from-open-rent-have-a-tenet-but-nothing-on-my-dashboard/82894/2 "2025-05-28T16:11:11Z")

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Do you have more than one email to log in as?

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**Author:** ![Ian33](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/ian33/32/25135_2.png) [@Ian33](https://community.openrent.co.uk/u/Ian33)\
**Post date:** [29 May 2025 15:41 UTC](https://community.openrent.co.uk/t/lost-all-my-details-from-open-rent-have-a-tenet-but-nothing-on-my-dashboard/82894/3 "2025-05-29T15:41:49Z")

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No, only the one email login.

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**Author:** ![system](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/system/32/11_2.png) [@system](https://community.openrent.co.uk/u/system)\
**Post date:** [27 August 2025 15:42 UTC](https://community.openrent.co.uk/t/lost-all-my-details-from-open-rent-have-a-tenet-but-nothing-on-my-dashboard/82894/4 "2025-08-27T15:42:24Z")

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