# Moderate and high risk referencing 

**URL:** <https://community.openrent.co.uk/t/moderate-and-high-risk-referencing/91190>\
**Category:** Tenant Discussion\
**Created:** [14 August 2026 10:07 UTC](https://community.openrent.co.uk/t/moderate-and-high-risk-referencing/91190 "2026-08-14T10:07:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Phillip9](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/phillip9/32/34495_2.png) [@Phillip9](https://community.openrent.co.uk/u/Phillip9)\
**Post date:** [14 August 2026 10:07 UTC](https://community.openrent.co.uk/t/moderate-and-high-risk-referencing/91190/1 "2026-08-14T10:07:53Z")

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Hi I would like help with re- referencing, I was unaware that you go back further than 5 years so didn’t add all my rented property, this has then come up as moderate to high risk, also because the amount previous landlord has put down and what I averaged per month are different this has also put me as risky, I do not think this is fair as I have a good credit and rental history, Am I able to go through the process again?

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**Author:** ![mod\_emma](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/mod_emma/32/32545_2.png) [@mod\_emma](https://community.openrent.co.uk/u/mod_emma)\
**Post date:** [14 August 2026 10:10 UTC](https://community.openrent.co.uk/t/moderate-and-high-risk-referencing/91190/2 "2026-08-14T10:10:37Z")

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Hi @Phillip9

You can reach out to our customer support team for help with this here:

> **[I have a question which wasn't covered here! - FAQs | OpenRent](https://www.openrent.co.uk/faq#i-have-more-questions)**
>
> We have a dedicated help centre, and community forum you can browse: | We're a little different to other letting agents. Find out more about what we do and how we do it on our FAQ page. Use the search box to get going!