Not seeing OnTheMarket enquiries

Has anyone else had problems with enquiries not being created when tenants attempt to contact via OnTheMarket.

I’ve had one person tell me they applied, but I never received anything - Fortunately another member of the party also applied differently and I got the enquiry. I also did a test enquiry which didn’t arrive.

Self tests cannot be relied upon as they can be filtered out. Need to get friends or family to test.

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