# OpenRent’s Free Tenant Concierge Service

**URL:** <https://community.openrent.co.uk/t/openrent-s-free-tenant-concierge-service/46731>\
**Category:** Tenant Discussion\
**Created:** [23 March 2023 11:04 UTC](https://community.openrent.co.uk/t/openrent-s-free-tenant-concierge-service/46731 "2023-03-23T11:04:39Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Ilayda](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/ilayda/32/14578_2.png) [@Ilayda](https://community.openrent.co.uk/u/Ilayda)\
**Post date:** [23 March 2023 11:04 UTC](https://community.openrent.co.uk/t/openrent-s-free-tenant-concierge-service/46731/1 "2023-03-23T11:04:40Z")

</div>

I accidentally opted out of the free concierge service. Do you know to access this service?

---

<div class="post-metadata">

**Author:** ![Angela34](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/angela34/32/17380_2.png) [@Angela34](https://community.openrent.co.uk/u/Angela34)\
**Post date:** [12 June 2023 09:59 UTC](https://community.openrent.co.uk/t/openrent-s-free-tenant-concierge-service/46731/2 "2023-06-12T09:59:48Z")

</div>

Please how can I opt in to the concierge service. I’m moving houses in 3 weeks time. Thank you.

---

<div class="post-metadata">

**Author:** ![Daz](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/daz/32/7122_2.png) [@Daz](https://community.openrent.co.uk/u/Daz)\
**Post date:** [12 June 2023 11:13 UTC](https://community.openrent.co.uk/t/openrent-s-free-tenant-concierge-service/46731/3 "2023-06-12T11:13:17Z")

</div>

Hi - This service is available for all tenants via our Rent Now tenancy creation. You can learn more about it here:

> **[How does the Tenant Concierge service work?](https://help.openrent.co.uk/hc/en-gb/articles/360011476717-How-does-the-Tenant-Concierge-service-work-)**
>
> What is the tenant concierge service?
> We offer a free move-in service to tenants that helps them with all the admin of moving home. They can benefit from comparing utility suppliers and having serv...

But you do need to rent the property via OpenRent for it to be available to you.

Thanks!

---

<div class="post-metadata">

**Author:** ![system](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/system/32/11_2.png) [@system](https://community.openrent.co.uk/u/system)\
**Post date:** [10 September 2023 11:14 UTC](https://community.openrent.co.uk/t/openrent-s-free-tenant-concierge-service/46731/4 "2023-09-10T11:14:18Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.