# Please share your experience with OpenRent **URL:** \ **Category:** Landlord Discussion\ **Created:** [15 February 2023 10:34 UTC](https://community.openrent.co.uk/t/please-share-your-experience-with-openrent/45157 "2023-02-15T10:34:07Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Akin1](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/akin1/32/14577_2.png) [@Akin1](https://community.openrent.co.uk/u/Akin1)\ **Post date:** [15 February 2023 10:34 UTC](https://community.openrent.co.uk/t/please-share-your-experience-with-openrent/45157/1 "2023-02-15T10:34:07Z")
Hi Landlords, Could you please share your experience if you have had OpenRent managinging your lettings in the past few years. I am thinking of changing my currnt letting agent because I can not see what they are doing for me rather than collecting rent on which they charge 10% plus VAT monthly. Thanks for sharing, does it worth moving to Open Rent and what are the benefits of having them to do this for me. Thanks ---
**Author:** ![Steve11](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/steve11/32/450_2.png) [@Steve11](https://community.openrent.co.uk/u/Steve11)\ **Post date:** [15 February 2023 13:38 UTC](https://community.openrent.co.uk/t/please-share-your-experience-with-openrent/45157/2 "2023-02-15T13:38:12Z")
I have used OpenRent several times now and have been generally very happy with the service. If you use Rent Now for £49 it will set up the tenancy, serve all the correct documentation and update you and the tenant clearly along the way. ---
**Author:** ![Steve11](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/steve11/32/450_2.png) [@Steve11](https://community.openrent.co.uk/u/Steve11)\ **Post date:** [15 February 2023 13:39 UTC](https://community.openrent.co.uk/t/please-share-your-experience-with-openrent/45157/3 "2023-02-15T13:39:06Z")
I also use the £10 ongoing rent collection service which is fantastic for the price. ---
**Author:** ![Akin1](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/akin1/32/14577_2.png) [@Akin1](https://community.openrent.co.uk/u/Akin1)\ **Post date:** [15 February 2023 14:58 UTC](https://community.openrent.co.uk/t/please-share-your-experience-with-openrent/45157/4 "2023-02-15T14:58:56Z")
Thanks so much Steve, I just wanted to be sure that I can trust them with my property. I have used their platform to let one of my properties and really had a good response which turn out to be a succesful experience at the end of the day, ---
**Author:** ![David122](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/david122/32/1449_2.png) [@David122](https://community.openrent.co.uk/u/David122)\ **Post date:** [15 February 2023 15:05 UTC](https://community.openrent.co.uk/t/please-share-your-experience-with-openrent/45157/5 "2023-02-15T15:05:16Z")
My understanding is that the Rent Now service is not the equivalent of a fully managed service from a regular agent, so unless you have enough legal knowledge and experience of managing a tenancy, you should consider whether this option is sufficient for you. ---
**Author:** ![Akin1](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/akin1/32/14577_2.png) [@Akin1](https://community.openrent.co.uk/u/Akin1)\ **Post date:** [15 February 2023 15:40 UTC](https://community.openrent.co.uk/t/please-share-your-experience-with-openrent/45157/6 "2023-02-15T15:40:14Z")
That might be the ideal option because of the legal knowledge required ---
**Author:** ![Carl2](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/carl2/32/450_2.png) [@Carl2](https://community.openrent.co.uk/u/Carl2)\ **Post date:** [19 February 2023 14:21 UTC](https://community.openrent.co.uk/t/please-share-your-experience-with-openrent/45157/7 "2023-02-19T14:21:25Z")
I’m pleased enough to keep using a good service.My critism is that the site is a bit of a runaround. Familiarity helps but I only use it once in a blue moon. OR try hard to push us into quick replies. An auto message and a acknowledgment is sufficient.It worth paying for their photo/plan service. ---
**Author:** ![Jennifer5](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/jennifer5/32/1216_2.png) [@Jennifer5](https://community.openrent.co.uk/u/Jennifer5)\ **Post date:** [21 February 2023 10:51 UTC](https://community.openrent.co.uk/t/please-share-your-experience-with-openrent/45157/8 "2023-02-21T10:51:56Z")
Always been happy with all their services, but tenants established now and apart from rent collectionI haven’t needed much in the last two years. Although am going to need them in next year. ---
**Author:** ![Akin1](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/akin1/32/14577_2.png) [@Akin1](https://community.openrent.co.uk/u/Akin1)\ **Post date:** [21 February 2023 11:59 UTC](https://community.openrent.co.uk/t/please-share-your-experience-with-openrent/45157/9 "2023-02-21T11:59:50Z")
Thanks for your confirmation ---
**Author:** ![Linda26](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/linda26/32/9372_2.png) [@Linda26](https://community.openrent.co.uk/u/Linda26)\ **Post date:** [21 February 2023 12:02 UTC](https://community.openrent.co.uk/t/please-share-your-experience-with-openrent/45157/10 "2023-02-21T12:02:47Z")
Open rent don’t manage your property. They do a rent collection fir £10 a month which I think is great and use it for mine. ---
**Author:** ![system](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/system/32/11_2.png) [@system](https://community.openrent.co.uk/u/system)\ **Post date:** [22 May 2023 12:03 UTC](https://community.openrent.co.uk/t/please-share-your-experience-with-openrent/45157/11 "2023-05-22T12:03:08Z")
Closed on 22 May 2023 12:03 UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.