# Referencing Failed

**URL:** <https://community.openrent.co.uk/t/referencing-failed/91246>\
**Category:** Tenant Discussion\
**Created:** [19 August 2026 08:40 UTC](https://community.openrent.co.uk/t/referencing-failed/91246 "2026-08-19T08:40:18Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Tarika](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/tarika/32/34606_2.png) [@Tarika](https://community.openrent.co.uk/u/Tarika)\
**Post date:** [19 August 2026 08:40 UTC](https://community.openrent.co.uk/t/referencing-failed/91246/1 "2026-08-19T08:40:18Z")

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My reference has failed but I need to open it again to add more information. I want to chat to a customer service agent on the phone. Is there someone I can contact?