# Referencing Fails

**URL:** <https://community.openrent.co.uk/t/referencing-fails/16387>\
**Category:** Landlord Discussion\
**Created:** [2 October 2020 20:31 UTC](https://community.openrent.co.uk/t/referencing-fails/16387 "2020-10-02T20:31:04Z")\
**Posts on this page:** 5\
**Page:** 3

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**Author:** ![David122](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/david122/32/1449_2.png) [@David122](https://community.openrent.co.uk/u/David122)\
**Post date:** [15 April 2021 13:53 UTC](https://community.openrent.co.uk/t/referencing-fails/16387/41 "2021-04-15T13:53:34Z")

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How long has she been trading? If its more than a year, she should be able to show you a tax return. Can the other one afford the rent on their own according to the affordability calculator? If so then there doesn’t seem to be a problem.

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**Author:** ![JKK](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/jkk/32/450_2.png) [@JKK](https://community.openrent.co.uk/u/JKK)\
**Post date:** [15 April 2021 15:33 UTC](https://community.openrent.co.uk/t/referencing-fails/16387/42 "2021-04-15T15:33:38Z")

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She was trading overseas so doesn’t have a year’s worth of UK tax return.

Does anyone know if you can request for the referencing agency to re-try certain searches? It really seems as though they’ve tried to simply call her accountant once, failed to get what they wanted and put it down as a fail.

She’s very approachable, so I’m sure I could tell her that her accountants didn’t release proof of income and she could in turn have a word with them. But that would be pointless unless the referencing agency are willing to try again.

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**Author:** ![A\_Z](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/a_z/32/450_2.png) [@A\_Z](https://community.openrent.co.uk/u/A_Z)\
**Post date:** [15 April 2021 16:47 UTC](https://community.openrent.co.uk/t/referencing-fails/16387/43 "2021-04-15T16:47:10Z")

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Reference checks don’t cross the border. That’s standard.  
I would ask to look at 12 months bank statements.  
You may want to consider taking rent upfront?

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**Author:** ![David122](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/david122/32/1449_2.png) [@David122](https://community.openrent.co.uk/u/David122)\
**Post date:** [15 April 2021 17:16 UTC](https://community.openrent.co.uk/t/referencing-fails/16387/44 "2021-04-15T17:16:41Z")

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I’ve asked Rentguard Referencing to re-do some checks under similar circumstances and they’ve usually been happy to comply.

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**Author:** ![system](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/system/32/11_2.png) [@system](https://community.openrent.co.uk/u/system)\
**Post date:** [9 August 2022 12:52 UTC](https://community.openrent.co.uk/t/referencing-fails/16387/45 "2022-08-09T12:52:03Z")

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