# Rental haven’t reached my bank

**URL:** <https://community.openrent.co.uk/t/rental-haven-t-reached-my-bank/87301>\
**Category:** Landlord Discussion\
**Created:** [9 October 2025 05:17 UTC](https://community.openrent.co.uk/t/rental-haven-t-reached-my-bank/87301 "2025-10-09T05:17:01Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![G118](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/g118/32/7312_2.png) [@G118](https://community.openrent.co.uk/u/G118)\
**Post date:** [9 October 2025 05:17 UTC](https://community.openrent.co.uk/t/rental-haven-t-reached-my-bank/87301/1 "2025-10-09T05:17:01Z")

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I use OpenRent rent collection. Usually tenants set standing order, OpenRent send me emails to receive the fund, and by evening rental is transferred to my bank. However this time I have received email from OpenRent on 7th , money still not appeared yet. It has never happened before, is there anything wrong with OpenRent bank system?

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**Author:** ![C8976](https://avatars.discourse-cdn.com/v4/letter/c/e9a140/32.png) [@C8976](https://community.openrent.co.uk/u/C8976)\
**Post date:** [9 October 2025 05:31 UTC](https://community.openrent.co.uk/t/rental-haven-t-reached-my-bank/87301/2 "2025-10-09T05:31:29Z")

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What does the email say about when you’ll receive the funds? Typically these things have a period of a couple of working days before funds appear in your bank account.

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**Author:** ![G118](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/g118/32/7312_2.png) [@G118](https://community.openrent.co.uk/u/G118)\
**Post date:** [9 October 2025 06:23 UTC](https://community.openrent.co.uk/t/rental-haven-t-reached-my-bank/87301/3 "2025-10-09T06:23:06Z")

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They said normally next working day but could be in three working day

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**Author:** ![C8976](https://avatars.discourse-cdn.com/v4/letter/c/e9a140/32.png) [@C8976](https://community.openrent.co.uk/u/C8976)\
**Post date:** [9 October 2025 06:25 UTC](https://community.openrent.co.uk/t/rental-haven-t-reached-my-bank/87301/4 "2025-10-09T06:25:54Z")

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I think this is a _hope for the best, prepare for the worst_ type of situation. I imagine it’ll be with you today.

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**Author:** ![Karl11](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/karl11/32/35316_2.png) [@Karl11](https://community.openrent.co.uk/u/Karl11)\
**Post date:** [9 October 2025 06:32 UTC](https://community.openrent.co.uk/t/rental-haven-t-reached-my-bank/87301/5 "2025-10-09T06:32:29Z")

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So you only received the email yesterday. I think you are bit premature to start panicking yet.

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**Author:** ![G118](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/g118/32/7312_2.png) [@G118](https://community.openrent.co.uk/u/G118)\
**Post date:** [9 October 2025 09:43 UTC](https://community.openrent.co.uk/t/rental-haven-t-reached-my-bank/87301/6 "2025-10-09T09:43:07Z")

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Sorry,my mistake, received email on 7th not 8th

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**Author:** ![G118](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/g118/32/7312_2.png) [@G118](https://community.openrent.co.uk/u/G118)\
**Post date:** [9 October 2025 16:16 UTC](https://community.openrent.co.uk/t/rental-haven-t-reached-my-bank/87301/7 "2025-10-09T16:16:40Z")

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a quick update , still not received yet

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**Author:** ![G118](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/g118/32/7312_2.png) [@G118](https://community.openrent.co.uk/u/G118)\
**Post date:** [10 October 2025 06:47 UTC](https://community.openrent.co.uk/t/rental-haven-t-reached-my-bank/87301/8 "2025-10-10T06:47:08Z")

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A quick update, my bank received the rent. TBH, the customer service of OpenRent is very good, even you can’t contact them through the phone, however, they trying to respond your email very quickly

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**Author:** ![system](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/system/32/11_2.png) [@system](https://community.openrent.co.uk/u/system)\
**Post date:** [8 January 2026 06:47 UTC](https://community.openrent.co.uk/t/rental-haven-t-reached-my-bank/87301/9 "2026-01-08T06:47:56Z")

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