Tenant Cancelled at Contract Signing Stage

Hi, our perspective tenant has pulled out at contract signing stage but there isnt an option for us to now cancel and put our property back up for rent… can anyone please help?

1 Like

Hi Faye, thank you for your post. I can see we have just responded to your email regarding this.

Please let us know if there’s anything else we can help with.


Yes, I’ve had a very quick response, thank you. However, I’m waiting for a further reply as the cancel button is not working!



Hi Faye - Did you ever get to the bottom of this. Does the tenant have access to a surrender button?

Hi, you can read about surrender process here