Tenant details after rejection

Hello,

A tenant enquired and put a holding deposit down. I rejected the request as I hadn’t spoken to them but now I cannot find their details.
Can anyone help me please?

Thanks
Cheryl

Hi Cheryl,

You should be able to see this enquiry here: https://www.openrent.co.uk/myenquiries

Just make sure there aren’t any filters applied.

If still can’t find this, please email https://www.openrent.co.uk/faq#i-have-more-questions with the details so we can look into this further for you.

Kind regards,
Matthew