# Unable to access my openrent account **URL:** \ **Category:** Landlord Discussion\ **Created:** [24 July 2023 15:32 UTC](https://community.openrent.co.uk/t/unable-to-access-my-openrent-account/51866 "2023-07-24T15:32:45Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Piers1](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/piers1/32/18361_2.png) [@Piers1](https://community.openrent.co.uk/u/Piers1)\ **Post date:** [24 July 2023 15:32 UTC](https://community.openrent.co.uk/t/unable-to-access-my-openrent-account/51866/1 "2023-07-24T15:32:45Z")
I have an Openrent account with an old email address which is no longer in use. I cannot access this account despite knowing the password. I have called Openrent at least twice a day for 9 days but noone seems to understand the problem and I get sent the same links every time. Has anyone else had problems getting Openrent to sort out issues? The tenancy has come to an end so its important that I have access to the AST. Openrent have the most frustrating means of trying to get an issue sorted as they refuse to actually call. Does anyone have any suggestions how I can contact Openrent other than via the call centre? ---
**Author:** ![Maria11](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/maria11/32/17987_2.png) [@Maria11](https://community.openrent.co.uk/u/Maria11)\ **Post date:** [24 July 2023 20:34 UTC](https://community.openrent.co.uk/t/unable-to-access-my-openrent-account/51866/2 "2023-07-24T20:34:28Z")
Emails work. I couldn’t get them to actually speak to me on phone which is very frustrating. ---
**Author:** ![system](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/system/32/11_2.png) [@system](https://community.openrent.co.uk/u/system)\ **Post date:** [22 October 2023 20:35 UTC](https://community.openrent.co.uk/t/unable-to-access-my-openrent-account/51866/3 "2023-10-22T20:35:06Z")
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