# Using WhatsApp?

**URL:** https://community.openrent.co.uk/t/using-whatsapp/6051
**Category:** Landlord Discussion
**Created:** [19 August 2019 23:47 UTC](https://community.openrent.co.uk/t/using-whatsapp/6051 "2019-08-19T23:47:39Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Kris2](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/kris2/32/1653_2.png) [@Kris2](https://community.openrent.co.uk/u/Kris2)
#### Post date: [19 August 2019 23:47 UTC](https://community.openrent.co.uk/t/using-whatsapp/6051/1 "2019-08-19T23:47:39Z")

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Hi, I was wondering how do landlords here communicate with their tenants? With my last tenant I used WhatsApp for most communications besides sending out EPC cert etc. by email at the beginning of the tenancy. He served his notice to leave, which I accepted, via WhatsApp as well.

WhatsApp is easier to communicate through but is it ok and recommended to use? Would WhatsApp messages stand up in a court of law? Or should communications be best left solely to email? I prefer not to use text messaging as the main form of communication if incase I’m out of the country etc. Thanks in advance.

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### Author: ![Colin3](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/colin3/32/450_2.png) [@Colin3](https://community.openrent.co.uk/u/Colin3)
#### Post date: [20 August 2019 08:12 UTC](https://community.openrent.co.uk/t/using-whatsapp/6051/2 "2019-08-20T08:12:52Z")

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Depends if your properties are nearby I go and see them or E mail

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### Author: ![TonyM](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/tonym/32/450_2.png) [@TonyM](https://community.openrent.co.uk/u/TonyM)
#### Post date: [11 September 2019 14:54 UTC](https://community.openrent.co.uk/t/using-whatsapp/6051/3 "2019-09-11T14:54:32Z")

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I use Whatsapp as its easier & quicker for a tenant to send pics of issues. I actually dread when i get a whatsapp from a tenant because it obviously means an issue.  
If you had to use it in court one day a simple screengrab will do i guess.

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### Author: ![Sam](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/sam/32/6179_2.png) [@Sam](https://community.openrent.co.uk/u/Sam)
#### Post date: [12 September 2019 09:42 UTC](https://community.openrent.co.uk/t/using-whatsapp/6051/4 "2019-09-12T09:42:23Z")

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Interesting topic.

As a tenant, I only email my landlord, unless there’s an urgent issue (e.g. smelling gas) and then I call them.

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### Author: ![system](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/system/32/11_2.png) [@system](https://community.openrent.co.uk/u/system)
#### Post date: [9 August 2022 12:51 UTC](https://community.openrent.co.uk/t/using-whatsapp/6051/5 "2022-08-09T12:51:15Z")

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