# Washing machine problem **URL:** \ **Category:** Tenant Discussion\ **Created:** [27 October 2021 18:40 UTC](https://community.openrent.co.uk/t/washing-machine-problem/27786 "2021-10-27T18:40:31Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![user19](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/user19/32/9060_2.png) [@user19](https://community.openrent.co.uk/u/user19)\ **Post date:** [27 October 2021 18:40 UTC](https://community.openrent.co.uk/t/washing-machine-problem/27786/1 "2021-10-27T18:40:31Z")
Hi, I have a question and I will try to make it as short as possible. We had a problem with the washing machine the engineers came ,checked and report it that the heater element needs to be changed . All happy days now ,just to mention the washing machine was not working for 3 weeks and I had to wash all the clothes to the laundrette. They put the order for the heater to come, came to the property and changed it after 2-3 times we used it ,we notice a sound coming from the machine. But to mention that we barely had any clothes left to wash at the time , and this washing machine we used for like 3 years but the machine is 10 years old . Called again the letting agent to call the engineer to see the machine again . They came and said that the drum is bent because we overloaded with clothes . But we didn’t, I spend already alot of money to laundrette. And I received an email from the letting agent saying that we have to replace the washing machine with a new one which is worth 500 £ . I feel that I am being tricked . God know what happed with the machine after the heater was replaced. Any advice ,because I am not paying 500 to buy a new one. ---
**Author:** ![Colin3](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/colin3/32/450_2.png) [@Colin3](https://community.openrent.co.uk/u/Colin3)\ **Post date:** [27 October 2021 18:44 UTC](https://community.openrent.co.uk/t/washing-machine-problem/27786/2 "2021-10-27T18:44:41Z")
Argos do a decent machine for £200 new ---
**Author:** ![system](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.openrent.co.uk/system/32/11_2.png) [@system](https://community.openrent.co.uk/u/system)\ **Post date:** [9 August 2022 12:50 UTC](https://community.openrent.co.uk/t/washing-machine-problem/27786/3 "2022-08-09T12:50:44Z")