How do I go about adding additional money to the deposit (DPS).
Tenant is happy for this, is the money deposited directly by the tenant or will they have to send it to me to be deposited? Can it be done directly or has it got to go through OpenRent?
Why are you collecting more deposit? Are you re-signing a new AST to show this increased deposit amount? Will the new amount held be more than the 5 weeks rent cap sent by the Tenant Fees Act?
Is it lodged via an Openrent tenancy. If so, Openrent help screen says;
Can I Increase the Total Deposit Protected?
No. We are currently unable to support a total increase in the deposit associated with an existing tenancy. If you’d like to increase the deposit amount for an existing tenancy you’ll need to create a new tenancy
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