Disable Rent Now Button

Hi @Michael59 - Please do have a read through the whole thread, I think it outlines most of the reasoning as to why that proposed solution can actually be worse in a lot of cases. For example in this post:

Hopefully it also goes on to explain that clicking through Rent Now is only a request to rent your property. And furthermore only a request to place a holding deposit. This request does not impact your advertising, and can be cancelled without any issue by either party, until it is accepted.

From a landlords point of view it seems odd to even talk about deposits (apart from a holding deposit, deductible from main deposit) until you are happy with references/income etc.

We are talking about a holding deposit here, or at least a request to place one, which needs to be accepted by the landlord before it’s in any way “active”. We do ensure ads state the full deposit amount, because this is an essential piece of information to many tenants, but the deposit isn’t actually taken from the tenant until after contracts are signed - I’m not sure where this confusion has come from, but if our messaging here is unclear do let me know so we can address it.

If you run into an issue with a tenant initiating rent now against your wishes, and this causes any problems for you / them - please do let us know and we’ll happily take a look. But I do believe any concerns are addressed in both the way the system is designed and our previous posts. However, as I say, am happy to talk about any concrete examples if they were to arise - as well as to make sure to put that right if we did make a mistake or I have misspoken here.

1 Like