OpenRent Community

Getting the keys early


#1

My new tenants would like the keys to the property 2 days before the AST begins so they can move some things in. The property is empty so I don’t mind that. But will I be leaving myself open to any problems by giving them the keys early?


#2

Definitely do NOT hand keys over before AST is signed.


#3

Hi Caroline,

As Mike indicates, keys should not be provided to tenants without a signed tenancy agreement in place.

We’ll let you know when the keys should be handed over. This will be after the final balance is received in Rent Now:

https://www.openrent.co.uk/rent-now

Kind Regards,
George


#4

I had tenants who wanted to do something similar, my solution was to simply start the tenancy earlier. Has with Mike and George I agree that keys should never be handed over before the tenancy actually starts.