How does OpenRent make sure that my landlord is not a scammer?

Hi ABC, you’re already using Rent Now, which is the best way to stay safe when finding a property. It ensures the tenancy is set up according to best practice, you are served all the required information and documents, and that a third party (us) protect the move-in money until you move into the property. It also ensures that landlords are aware of and indeed forced to comply with all new regulations. For example, Rent Now only allows a one week hold deposit because this is the new legal limit England.

We have many checks in place to protect tenants from scams. For example, asking landlords to submit proof that they do indeed own/have the right to let the properties they advertise.

I hope this gives you confidence in OpenRent, but if you feel like something isn’t right then do get in touch with our support team directly here and we’ll be very happy to help. Of course, if you believe a crime is occuring, then you should contact the police.

Sam

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