I am partly on benefits but also partly on my salary. I am disabled but I work full time. My earnings are limited due to my disability.
My total income is enough to rent a property in places where I want to live in.
I still see a few adverts saying ‘no DSS’ and many many more adverts without ‘no DSS’ where I send a message and have an actual conversation until they find out that a part of my income comes from benefits, they ghost me.
But that’s just landlords not following their legal obligation which is a problem but not the point of this post.
The point of this post is that Openrent provides the landlords who do not want to follow their legal obligation an opportunity to discriminate by allowing landlords to ask whether we plan on paying the rent with benefits or not as part of screening questions.
Here’s the reason why this is becoming a real problem for some of us who are in the similar arrangement:
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If I say ‘yes’, my enquiry is rarely followed up with.
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If I say ‘no’, my enquiry has a higher chance of being followed up with.
If I go for the option 1, I can’t do anything because I’d get ignored. If I try to place a legal pressure, this would not work as the landlords has a plausible deniability by stating they got overwhelmed with applications so they went for the first enquiry or whatever excuse they came up on the spot. On rare occasions if I go for option 1 and then directly message the landlord asking if my DSS would be accepted in addition to salary, I may get ignored. Placing a legal pressure is even more difficult as it means I’d have lied on the initial screening questions.
If I go for the option 2, and my enquiry does get followed up with. If later on, my enquiry is not progressed through, the plausible deniability is weakened as well as its difficult for a landlord to say no after a viewing, referencing, etc.
Not to mention, in my experience, a lot of landlords who don’t want DSS tenants often change their mind upon meeting me. It’s the first impression that matters. It’s easy to focus on numbers not realising that it’s actual humans that they’re dealing with.
Therefore, Openrent staff, I can only politely ask you to remove this particular question from the screening questions form as this question makes our lives even more difficult. The question is wholly unsuitable and the justification you give for asking the question is implied to be related with LHA rate not covering the full rent. This does not apply to people who earn both benefits and salary.
Furthermore, even those wholly on benefits, should have a right to not reveal the fact they’re on benefits until the affordability check is ran. I appreciate you are checking LHA rates but should this mean the landlord has to know? No.