Hi. I have a very good tenant who wants to leave because of the noise from an upstairs flat. That flat is occupied by tenants with a young child and apparently the noise is almost constant. Is there anything I can do? I have asked the managing agent to put me in touch with the landlord but can I actually do anything? Thanks very much.
I would say that its unlikely that you will be able to get the upstairs tenants to reduce the noise, possibly because they don’t have much control over it. You could check whether the owner is in breach of any lease condition to have carpeted floors. That’s quite common. Have a look at your own lease. Other than that, if you have reasonably good ceiling height, you could get someone like Instacoustic to fit a false ceiling under your current one with sound insulation. This is a specialist job so can be quite expensive and you may need the freeholders permission, but it may be difficult to let the flat without some action and you would be obliged to tell any future tenants.
it might be a requirement that the flat above has carpet not laminate save for bathroom and kitchen. Enforcing this could be tricky. David s point about soundproofing is the best way forward
PS i have insulated many places as my job. For sound prevention use Rockwool acoustic It s density is vey good. Ie if you do the job yourself
The floor space between the 2 flats by law should already have soundproofing and again by law your underside should be double 20mm boarded for fire protection of the flat above.
Suggest you contact the landlord and ask him to confirm the ceiling is up to specification.
Should he not reply I suggest you contact environmental health at your local council.
This would only be likely if this is a recent new build / conversion. There is no legal obligation for an older property to meet current building regulations unless there is further major work.