In terms of the original question posed here, I’ve explained the reasons for our current set up in a fair amount of detail here for those that are genuinely interested:
As per that post and subsequent discussion, we continue to make improvements to our service all the time, but all these decisions have trade offs, and many of the voices in this thread don’t represent the majority of users who do rely on Rent Now.
Hopefully the previous explanations are helpful and happy to engage with genuine follow-up questions if anything isn’t clear or there is something we’ve missed.