OpenRent Community

End of tenancy cleaning?

Hi, my tenants have moved out and the property hasn’t been cleaned - we agreed I would get it professionally cleaned as by clause on contract (4 years ago).
The contract states that professional cleaning has to be paid by the tenant, I got two quotes and offered to hire the cheaper but tenant seems surprised about the cost?
Can I claim this from the deposit? Flat was professionally cleaned at start of tenancy

Thank you!!!

Hi, yes you can. A tenant has the option of doing the cleaning himself to a professional standard but if they haven’t done this then you can take from deposit.

The contract term is a breach of the Tenant Fees Act, but as Richard says, if you offered the tenant the opportunity to clean it themselves and they didn’t, then the deposit scheme should allow you to claim the cost. If you didn’t offer this opportunity then the scheme may decline.

thanks. Yes I did offer the option. The tenants have just agreed to pay for the cleaning out of the deposit, so it’s all sorted, thank you!

A note for others, you need to get things agreed or confirmed in writing at all times.

There is another point however, if the professional cleaners cannot remove marks, damage, it is chargeable.

Beware of using professional standard as most AST state “to the same standard as when you moved in” or words to that effect. Hence the importance of used for independent inventories.

Another point is that if the property cannot be immediately let because it is dirty you should consider charges to the tenant. Hopefully you have this covered in your AST too.