How do I change a name on the tenancy

HI, We want to change the name of a tenant that is moving out with a new one - can someone tell me the process please?

Thanks

Hi Donna,

We have a Help Centre article on this here.

We appreciate it’s not currently the smoothest of processe! We’re actively looking into making this as simple as possible for landlords.

If you have any questions on the above, then of course do just let me know.

George