We are a retail business and have flats over our shops which we rent out , and occasionally a tenant leaves with damage to the flat clearly beyond fair wear and tear. We have our own internal maintenance man with van who would be cheaper to do the repairs than getting in an external builder and well able to do most of it , repainting spills on walls, broken door handles, cleaning the cooker and so on. Our problem is that doing it this way does not generate individual invoices for , in this example, paint, door handle , clean cooker , we can only say it took our maintenance man a day of time to rectify the problems
Would the mediator accept one mans time of a day as an eligible cost or does it need to be really a list of individual invoices for each defect . It can be calculated we break even on our maintenance mans time if we charge him out at £250 per day
Thanks