How the Landlord make payment back to Tenant if the tenant account is in credit?

My Tenant account showing in credit as she paid one month rent advance so I have to give her back vis openrent. Does anyone has an idea or link how can I pay back to tenant one month rent?
Thanks

You can’t refund via Openrent. If you believe you owe the tenant money, then ask for their bank details.

Check the situation with Openrent first.

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