Can my estate agent still charge for this? Not that I don’t intend to be there. But the fact that this vocabulary is still there in their letters annoys me. They are not legally able to charge for this rubbish anymore are they?
"Further to our conversation with you an appointment has been made for Emma to visit the property for an inspection on the 10th September at approx 11.15am. As confirmed with you we will meet you at the property
We would advise that it is imperative that if you are unable to make the appointment, you mustnotify the office in time to avoid a wasted journey. Failure to do so will result in a charge of £30 inclusive of VAT being levied against you for this visit."