A tenant is 1 month behind in paying rent close to requiring next month’s rent, they say they are waiting for money owed to them. A letter has been sent to ask them for payment and they may incur interest charges. What is the next step to take
Wait and see what happens with the next payment, then a discussion needed to agree on timescales for arrears, need to stay on top of it yet give them chance to catchup. Dont allow it to grow.
Are they habitual non or late payers?
Be planning a s21 and/or s28. Is all your paperwork in order IE gas safe before moved in, EICR, prescribed information etc?
A face to face or phone conversation is perhaps best in this type of situation. They need to know the weight of the situation but as the same time it’s delicate.