Michael_Victoria’s sentiment is quite reasonable and correct per se but, in my view, Daniel1 gives the suitable remedy. It’s a brief compromise on the part of the tenant (to pay the 11 days to rebalance the books, so to speak) and thereafter you are able to oblige them.
All needs to be agreed in writing; email exchange is acceptable these days so long as the emails clearly show the date change was at their request, that you can clearly be seen as responding positively with the proviso that the shortfall is met prior to this date change being facilitated or allowed. You may find the production of a bespoke proforma helpful and your response should then look more professional and considered.
I do also entirely agree with the poster who expresses exasperation at this game change, let alone 10 days in to signing other terms. To be blunt, it’s a bloo*y cheek. On this basis I would incorporate two caveats, one already mentioned:
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shortfall needs to be credited to landlord account prior to this contractual change being facilitated
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tenant would need to agree that no further requests for a rental arrangement change will either be requested by the tenant or allowed by the landlord.
Finally, I would respectfully suggest denying their rather posthumous and irritating request if they object to paying the shortfall. We woukd have different views about that amongst contributors, I suspect. This is just my view therefore and on the basis that experience tells me it is critical you remain the lead in terms of contract negotiations and, in this case, re-negotiations.
Life’s a compromise. The approach above shows willing on your part but I think you would be foolish to tolerate -let alone formally accept- a late payment, especially when the ink has barely dried on the AST’s…
Don’t crawl up your own b***side here. You would clearly (legally) be within your rights to simply deny this request.
…But I wouldn’t advise it and it should be manageable.
Peter B
Member NLA, BLA.
Landlord since 1997 (but still look only about 21… in a sympathetic light.)
P.S. If they are unable to make the 11 day shortfall next month, be clear that whenever they are ready and able will be acceptable since you agree to their request in principle… All on a smartphone here and so I hope I make sense.
Hope helps…