Moderate and high risk referencing

Hi I would like help with re- referencing, I was unaware that you go back further than 5 years so didn’t add all my rented property, this has then come up as moderate to high risk, also because the amount previous landlord has put down and what I averaged per month are different this has also put me as risky, I do not think this is fair as I have a good credit and rental history, Am I able to go through the process again?

Hi @Phillip9

You can reach out to our customer support team for help with this here: