My phone is not from the UK

Tenant Discussion
1

I am trying to log in and pay the rent, but I am not in the UK, so I don’t have a phone to fill in the

Step 1: Request Verification Code

What should I do?

2

Hi Conrado,

Unfortunately we do require a verified UK phone number to register on the OpenRent site.

Landlords need a UK-based number since they need to be situated in the UK in order to show tenants around the property and manage the property once a tenant is found.

Further to this, from the tenant perspective we have found landlords are far less likely to respond to a foreign number, and for viewings, tenants must be in the UK to conduct a viewing. However, tenants can always use the “Message Landlord” button on our listing pages to contact a landlord without needing to verify a phone number. Verification is only needed to book a viewing, or use Rent Now.

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