No hot water case

I found the hot water doesn’t work on Sunday night and texted to landlorder, however no response and I tried to leave landlord in OpenRent, he replied on Monday. However I don’t feel that the landlorder takes it serious. He planed to help on this Friday…. How come whole family wait here till Friday without hot water. He doesn’t give any solid solutions, and ask just wait for it. I can only travel a long time to my friend home to shower with my kids…. Is it any responsibility or compensation that landlorder should take? Even I ask for a hotel to stay near my home and no confirm to me.

Do you have access to the boiler? If so, what does the pressure valve say?

I don’t know how to count it , red one or black one? When I turn on water, the black will drop a little bit

close up picture of the dial please


That pressure is too high. It should be where the red pointer is. It’s likely that the boiler has cut out to prevent damage from too high pressure. From your photo, it looks as if that black tap on the right of the gauge (possibly the left if this photo is upside down) is parallel with the pipe i.e. the valve is open so it’s filling the system when it shouldn’t be. If so, that’s the cause. It should be shut i.e. 90 degrees to the pipe (across the pipe).

Then the system needs bleeding to get that pressure back down to 1.5 bar. That’s a simple job with a radiator key and a cloth/container but if you don’t know how to do this, send that pic to your landlord and explain that it’s a simple job to fix.

if that black tap is actually 90 degrees to the pipe, then it’s likely the boiler has a major issue causing pressure to increase. That’s a bigger more expensive job for an engineer.

thanks for your advise, I’m not that professional and truth myself can do that well. Those picture has sent to landlorder but he asks me to wait few days…. That’s problem if easy to handle and causes me few days to settle. Sign….

Yes I’m sorry to hear your landlord is uncaring. For this kind of job, all my tenants know how to maintain boiler pressure and restart the boilers in their properties. I keep a page in my property manual with instructions for basic maintenance stuff like this and run through it at check in or if I notice pressure is high/low during an inspection. It saves me having to spend a couple of hours fixing something that would take them minutes. They also learn how to look after a house.

Thanks a lot. Actually if there is a manual to help, I willing to try. I tried to search in YouTube but no accuracy the same model or setting, so I’m not confident to do that .

Pressure too high .There should be a way of reducing it so search online for the manual…… on one of my boilers you pull a red knob to you and this reduces the pressure thru an overflow pipe

You don’t need to mess with the boiler at all. Just make sure that black tap is closed (90 degrees to the pipe), get a radiator key (any diy shop for a couple of quid) and find a video online that tells you how to bleed a radiator until the pressure gauge shows 1.5 (the red pointer). It’s dead easy.

Then turn your boiler off at the socket and back on again and it should fire up and get you hot water. Just imagine, you could be having a shower tonight in your own home!

you should also know how to top the system up when pressure gets low. Little job a tenant can easily do

Speaking as a retired plumber/heating engineer I found when using that method there’s a danger that debris can stop the valve reseating and you can end up with a permanent drip and a new PRV is required. Personally I’d find a drain off valve and release the pressure through that.

FWIW in my experience most boilers will still function at that pressure and IMO it’s likely to be a different issue.

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