Screening questions

Can someone tell me how I use the automated screening questions that when a tenant rings, they have to confirm that they are for example a non-smoker and have no pets?
Many thanks
Susan (first time user)

Hi Susan,

Screening can be activated from your enquiries page, by clicking on “Tenant Screening Options”.

When active, the system asks applicants a series of questions based on the exclusions you set when you created your advert. For instance if a landlord has told us they do not accept students or those with pets, we will check this is the case before allowing tenants to request a viewing of the property.

Generally it’s designed for popular properties and saves time for both tenants and landlords.

You can also activate screening across all of your properties - and stipulate your own questions in a tenant auto-reply - by clicking on “Advanced Settings” on your dashboard: