Hi,
At the beginning of this year my tenant verbally advised over the phone that he has got a new job in North England and he needs to leave from my place as he will be relocating to a new place in Leeds. He was looking at an early release end of Feb 2024 as his wife will be leaving this month and he will join his wife next month but I advised I will need to look into everything first and get back. We have a 12m AST fixed term contract in place but we do have a break clause in the contract that after 4 months tenant can give at least 2 months notice. We are in month 7 of the contract. No issues there and I advised the tenant that he needs to give written notice and not verbally. So its been two and a half weeks and I haven’t heard anything from the tenant so I tried calling him and sent a SMS but no reply since Sunday last week. I went to the place and his car was not there. The tenant always uses the trains to work as far as I know so it seemed a bit odd that his car isn’t parked there anymore and he is the only driver in the family. So I knocked on the door no answer.
Any advice on what steps to take hereon? I do have his employers details (Sainsbury’s) but I just wanted to check what normally happens in a situation like this if he has left already. I do have his deposit which Open Rent are holding on via deposit scheme and I used the Rent Now service. I spoke to Open Rent they just said they can’t do anything about it - seek advice professionally.