Good day Samina1,
Here is the link Certificate withheld
I started the post frustrated as you will see and I was confused as to why when I had paid my £45 fee I was not being given a certificate and as I only have 2 appliances, the gas hob and the boiler and the boiler was serviced separately, I was feeling robbed by this.
Have a look and I am happy to answer questions, but there may be a delay as I am an overseas UK citizen landlord who is UK tax resident but physically resides in Malaysia as semi retired and travel with my own professional company now as I have decades of technical experience I wanted to share in developing countries for free.