Applied for a property, did referencing checks and the company said “””””” letting agents would be in touch. It’s been a week now, we’ve spoke to landlord a bit but he’s gone very quiet and we have no idea what’s going on. He used an external agency to OpenRent. Can I contact this letting agents directly to get an update on our referencing checks? I need to know where I stand.
The Openrent portal gives you direct contact via the messaging with the Landlord. You can only contact them via Openrent.
Did you do the referencing via the Openrent system?
We’ve had good communication with the landlord directly via mobile up until 4 days ago. He’s now just gone quiet and the flat says UNDER OFFER. The letting agent said they’re not actually managing it but they let him use their referencing platform but they’d let the landlord know we got in touch. He didn’t use open rent referencing.
sounds like you have missed out.
We then got a message asking for guarantor details so now we’re going through that process… but the flat now says available. It’s so confusing?