I’d like to get the email address or the complaints department within open rent?
I am trying to get a reference completed for a private let re a property that is not listed on the openrent portal.
I am finding this increasingly frustrating and stressful in the sense nobody will call to discuss things and hiding behind an email address.
There has been a clear admin error at openrent side in the sense i have had a reply back to say that:
1 - I can’t use my co-applicant as my employer reference (i’ve not tried to do this and am being gas lighted and told for security reasons they can’t discuss anything further with me)
2 - Further more, openrent are also saying my current letting agent is “unreliable” as a reference also yet the property we are currently is managed by Wheatley Homes/Lowther homes - a trading business.
I need this resolved asap and am getting nowhere, i’ve spent £20 to get this reference and have asked that things be checked and amended and am getting nowhere.
Please can someone help me with this.
Thanks
Lorraine McFadyen, a very upset, frustrated and angry person.