My daughter has just got to get a reference from her work. However, the emails from open rent are not being recieved. If this is not resolved soon then she will lose the property. OPEN RENT how does this get resolved as your service has not been successful so far.
@Mark163 they should check their spam/junk folder a lot of OR emails go there.
Otherwise ask OR support - ‘contact us’ button at bottom of Help/FAQs page
good luck
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They have done all that, and to be honest OR just keep saying they have sent the code but it never comes through. Not overly impressed with the OR service and in the meantime my daughter might lose the house
@Mark163 I have heard in these fora of OR issues like this on emails. Some companies do have firewalls or other IT to protect them from and quarantine unexpected emails. They might need to use a different browser. The HR dept may be unaware
Get OR to provide a screen shot of the email sent, showing email address sent to, time and subject line.
I’m sure if LL want to rent to your daughter it can be sorted.
Maybe ask OR to send to a different email address as a test and forward to employer from that.
Or get them to actually phone the employer with the code and sort it out- how hard can it be to pick up the phone (even IT people know how to use a keypad)
@mod_harry may be able to help you
Some previous threads/solutions Inc supplying payslips or a mobile tel for employer
Good luck