@Sherry2 - I have replied to your first post here (this topic will be closed as it’s a duplicate):
Why isn’t there an option for external referencing being done or any help or info regarding how to proceed? It’s quite annoying as I feel I’m being forced to use your referencing
We certainly don’t force anyone to use our referencing service, and I’ve linked you to public guidance explaining what to do in your situation, as well as responded with specific options for you.