First deposit not received by open rent

strange one here,

I believe that a tenancy that started in 2018, i have not received the first months rent from openrent.(i know i should have picked this up before).

does the first month rent show as coming from openrent or the tennant?

i am concerned as i am due 6 months rent (as that is what was agreed with tennant upfront), fairly soon.

Hi Saleha,

The first months rent should have been paid on to you by us (OpenRent) by now.

I advise that you contact the team on https://www.openrent.co.uk/faq#i-have-more-questions so that we can look into the specific details of this and help resolve this for you.

Kind regards,
Dominic

Hi yes it has, my mistake. Apologies.